A user with Sales access can access customers and log customer calls.

Go to Sales >>> Organizations.

Go to the Activities tab and click the lower New button.

In the form add a short subject line and select an activity type.
Add the timing as well as notes of what you talked about.

Check off the activity as Done to indicate that it's completed.
Check off the box for Create follow up in order to schedule a new activity.

Click Save.

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